Spring 2016 Supervisory Skills Certificate Series – FULL

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Workshop: Supervisory Skills Certificate Series

The workshops are highly interactive, with realistic scenarios, hands-on skill practice, and in-depth experiential activity. Also includes personalized instructor problem-solving during the workshop or by phone one-on-one.

Dates:  March 31, 2016 / April 14 / April 28 / May 5 / May 19

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#1 – Management Fundamentals
Presenter: Diana Brooks, Diana Brooks Associates

#2 – Communication, Motivation, & Conflict Management
Presenter: Diana Brooks, Diana Brooks Associates

#3 Performance Feedback & Management
Presenter: Diana Brooks, Diana Brooks Associates

#4 –  Employment Law 101 – Open for Individual Registrations
Presenter: Attorney Susan Fentin
Skoler, Abbott & Presser, PC

#5 – Team Building & Engagement
Presenter: Diana Brooks, Diana Brooks Associates


diana brooks (3)

Diana Brooks has over twenty years of experience in coaching, consulting and training with organizations in the Northeast United States. Working with a range of clients from small nonprofits to large corporations, Diana provides leadership and communication skills development. Her clients include the American Red Cross, Family Life Support Center, Girls Incorporated, the Norman Rockwell Museum and Crane Papers.
Diana’s highly interactive style and obvious enjoyment of the teaching-learning dynamic are often noted by her workshop participants. She holds a Bachelor’s degree from Virginia Commonwealth University, a Master’s from Virginia Polytechnic Institute, and has completed doctoral studies at the University of Maryland. She is a certified Development Dimensions International trainer who has served on the boards of the Berkshire Leadership Program, the Leadership Forum at Silver Bay, Williamstown Savings Bank and Berkshire Community College. 

Susan Fentin

Susan Fentin is a partner in the firm of Skoler, Abbott & Presser, PC, a boutique labor and employment law firm that represents exclusively management.  She joined Skoler, Abbott in December 1999, after practicing labor and employment law with the Hartford, Connecticut, firm of Shipman & Goodwin, LLP. She received her Juris Doctor, magna cum laude, in 1996, from Western New England College School of Law, where she was Editor-in-Chief of the Western New England College Law Review. 
After graduation, she served as law clerk to the Honorable John M. Greaney, Associate Justice of the Massachusetts Supreme Judicial Court.  Before attending law school, Ms. Fentin had a long career in advertising and marketing and was president and creative director of Fentin Advertising in Springfield.  She is an alumna of Wellesley College and is admitted to practice in both federal and state courts in Massachusetts and Connecticut as well as federal court in Vermont.  Her practice is concentrated in employment-related litigation, labor law, and employment counseling.
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