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The Power of Language: Empowering Social Work to Influence Word Choice in Patient Centered Care

October 27, 2021 @ 1:00 pm - 4:15 pm

$65 – $75

October 27, 2021, 1 – 4:15 p.m. ET
Instructor: Terry Altilio LCSW, APHSW-C and Anne Kelemen, LICSW, APHSW-C
Level: Intermediate
CEs: 3 CEs are available for $5 fee
Review CE accreditation and approvals for this course.

At the heart of communication in health care settings and beyond are decisions related to language and word choice. As palliative care has developed and been integrated across settings and diagnoses, phrases and concepts such as “quality of life,” “goals of care” and “suffering” weave across discussions, often without consciousness of the cultural, social and historical contexts of the patient and family we are serving. No matter the setting, words and phrases significantly impact patient and family experiences, decisional outcomes, bereavement and legacy. Well-intentioned, yet misplaced word choice, can negatively impact patient interpretation of information and create distance when the goal is to enhance connection. Social workers, as experts and leaders in communication, can model and educate as they attend to their own language in speaking and documentation, and invite colleagues to join them in mitigating the unintended consequences of ineffective word choice.

Details

Date:
October 27, 2021
Time:
1:00 pm - 4:15 pm
Cost:
$65 – $75
Event Categories:
,
Website:
https://ssw.smith.edu/academics/professional-education/upcoming-trainings/power-language-empowering-social-work-influence

Venue

Webinar

Organizer

Smith College School for Social Work
Phone:
413.585.4198
Email:
mcurtin@smith.edu
Website:
https://ssw.smith.edu/

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