Supervisory Skills Certificate Series: Spring 2026
2026-06-10 09:00 - 12:30 (America/New_York) | Online via Zoom
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to transition from peer to supervisor, and much much more.
Register an individual who is eligible for a certificate, or a space for your agency to send someone different to each session depending on who the topic will benefit most.
This series is presented over Zoom. Series runs 8 consecutive weeks starting May 13th 9am-12:30pm all session. Full series is $600 for members, $1200 for nonmembers.

Series Topics and Dates:

Supervising Former Peers and Establishing Healthy Boundaries- Wednesday May 13th

This training equips internally promoted leaders with the tools to successfully manage former peers while fostering trust, accountability, and healthy team dynamics. Leaders will explore the psychological and practical aspects of transitioning into authority roles, develop strategies for setting and enforcing boundaries, refine their leadership identity, and enhance their communication and feedback techniques.
Presented by Will Weche; Willful Change LLC

Cyber Security- Wednesday May 20th

With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey

Employment Law- Wednesday May 27th

Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott

Team Building and Conflict Resolution- Wednesday June 3rd

Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon

Culturally Responsive Supervision- Wednesday June 10th

Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart

Liability and Benefits- Wednesday June 17th

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey; Hub International

Retention: Rewards and Accountability – Wednesday June 24th

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates

Leadership Communication- Wednesday July 1st

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

Culturally Responsive Supervision- Individual Session
2026-06-10 09:00 - 12:30 | Online via Zoom
Sessions from the Supervisory Skills Series individual session registration:
Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart
This series is presented over Zoom, 9am-12:30pm all session. Full series is $150 per person per session for members, $250 for nonmembers.

Series Topics and Dates:

Liability and Benefits- Wednesday June 17th

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey; Hub International

Retention: Rewards and Accountability – Wednesday June 24th

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates

Leadership Communication- Wednesday July 1st

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

Academy for Financial Wellness - a financial literacy series
2026-06-10 17:30 - 18:30 | MHA, 350 Memorial Drive, Chicopee, MA, 01020, United States
Presented by Liberty Bank and HSF, hosted by MHA, the Academy for Financial Wellness is a step-by-step program designed to help you
build financial independence. Through expert-led sessions, you’ll gain the knowledge and confidence to
manage your money, improve your credit, and achieve short term and long financial goals. Create your path, register today!
This five part series is no additional cost to HSF Members and is presented by Dawn Creighton; Liberty Bank, with guests. The series runs every Wednesday in June at the MHA Auditorium from 5:30pm to 6:30pm, with a bonus session on Wednesday July 1st (location tba).
Participants will get

Hands on learning with financial experts
One-on-one credit review opportunities
Information about Liberty Bank products designed to support your financial success including

Credit Builder Loan and Saver Program
Banksmart Account
Individual Development Accounts

Series Topics

Why Bank?– assess your financial health to set goals for your short and long term financial wellness.
Budget Like a Pro– – Create & maintain a personalized spending plan that fits your life
Build and Repair Credit– Tools designed to help improve your score and uncover financial opportunities
Become a Homeowner-Learn about buying a home and understand mortgage options & down payment programs available to you
Meet with a Financial Advisor– Build a personalized plan for yourself with expert advice

Series Host:

HSF Annual Sponsors:

HSF Signature Breakfast: 40 Years of Community Connection
2026-06-12 07:30 - 10:00 | The Boathouse, 1 Alvord St, South Hadley, MA, 01075, United States
HSF has 40 years of history to celebrate — and we didn’t get here alone. Let’s celebrate together! What better way to bring our community together than with one of our Signature Breakfasts?
Join HSF as we wrap up our 40th Anniversary celebration with a Signature Breakfast. Together, we’ll look back on HSF’s history, reflect on the connections we’ve built, and look ahead to the future — all over a delicious breakfast buffet.
$50 for HSF Members
