HSF Supervisory Skills Certificate Series Spring 2024
2024-05-02 09:00 - 12:30 (America/New_York) | NCYF Building; 203 East St, Easthampton, 203 East St, Easthampton, MA, 01027, United States
This series of workshops is ideal for new supervisors to get the skills and knowledges needed to succeed. A trained supervisory team will improve any organization and lead to higher impact in aiding their communities.
The workshop series takes place from 9am to 12:30pm every week for eight weeks on Thursdays starting May 2nd. Attendance is required at every session for certification.
This is a hybrid series, please select if you are attending in person at our offices in Easthampton, or virtually over Zoom.

Session Topics:
Lead with Influence– Everyone exerts influence, intentional or unintentional. A good leader is aware of how they would prefer to positively impact their team and guides their field in that direction.
Employment Law 101 and 102- This 2 part workshop presents the most up to date laws requarding employment is crucial for anyone who oversees employees. Mitigate risk, learn to avoid litigation and retaliation, and fulfill your legal obligations.
Benefits and Liability- Insurance can be difficult to understand. In this session, gain a better understanding of what liabilities exist for your organization. Also understand what insurance benefits are available to be to make sure your team is making the most of them.
Team Building and Conflict Resolution- Build your team up, making the whole stronger than the sum of their parts. Learn tips and tactics to help drive unity. Be able to address when conflict does happen, leading back to making your team work in harmony.
Cyber Security- Protect your information and that of your organization. Learn what steps to take to discourage hackers and scammers. Learn about the most common forms of attack, and how those attacks are evolving, as well as what the attackers are after and why.
Retention: Rewards & Recognition, Accountability & Discipline- Help build an understanding within your team of their own progress. Be able to have conversations about great performance, and areas of improvement. Build a culture that retains their workforce through active development.
Assessing D.E.I. as a New Supervisor- Where does your organization stand on Diversity, Equity and Inclusion? Do you understand your organization’s plan and your place in that plan? Learn to build and foster DEI within your team.
Program Fees:
HSF Members: $500 Not Yet Members: $900
Participants must attend all sessions to receive their certificates. Makeup sessions are not allowed.
Series Sponsor:

HSF Annual Sponsors:

Lead with Influence- INDIVIDUAL SESSIONS- HSF Supervisory Skills Series- Spring 2024
2024-05-02 09:00 - 12:30 (America/New_York) | Online via Zoom
Select single individual sessions from our popular Supervisory Skills Series. This series of workshops is ideal for new supervisors to get the skills and knowledges needed to succeed. A trained supervisory team will improve any organization and lead to higher impact in aiding their communities.
The workshop series takes place from 9am to 12:30pm every week for eight weeks on Thursdays starting May 2nd. Attendance is required at every session for certification. Please make note of the date of the topic you are interested in.

Session Dates and Topics:
May 2nd- Lead with Influence– Everyone exerts influence, intentional or unintentional. A good leader is aware of how they would prefer to positively impact their team and guides their field in that direction.
May 9 & 16th- Employment Law 101 and 102- This 2 part workshop presents the most up to date laws requarding employment is crucial for anyone who oversees employees. Mitigate risk, learn to avoid litigation and retaliation, and fulfill your legal obligations.
May 23rd- Benefits and Liability- Insurance can be difficult to understand. In this session, gain a better understanding of what liabilities exist for your organization. Also understand what insurance benefits are available to be to make sure your team is making the most of them.
May 30th- Team Building and Conflict Resolution- Build your team up, making the whole stronger than the sum of their parts. Learn tips and tactics to help drive unity. Be able to address when conflict does happen, leading back to making your team work in harmony.
June 6th- Cyber Security- Protect your information and that of your organization. Learn what steps to take to discourage hackers and scammers. Learn about the most common forms of attack, and how those attacks are evolving, as well as what the attackers are after and why.
June 13th- Retention: Rewards & Recognition, Accountability & Discipline- Help build an understanding within your team of their own progress. Be able to have conversations about great performance, and areas of improvement. Build a culture that retains their workforce through active development.
June 20th- Assessing D.E.I. as a New Supervisor- Where does your organization stand on Diversity, Equity and Inclusion? Do you understand your organization’s plan and your place in that plan? Learn to build and foster DEI within your team.
Program Fees:
HSF Members: $100 per person per session Not Yet Members: $200 per person per session

HR Virtual Roundtable
2024-05-07 09:00 - 10:30 UTC | Online via Zoom
HSF is pleased to host roundtable forums around topics important to non-profit HR and fiscal management. Roundtables are led by senior leaders from HSF member organizations.
HSF Roundtable Benefits include:

Facilitated discussions with colleagues across the human service industry on up to date trending topics.
Presentations from industry experts
Networking and sharing of best practices

For more information on attending the HR roundtable contact Rebecca Coolong at rcoolong@humanserviceforum.org
Thank you to our Annual Sponsors

May 2024 Breakfast- Strategic Planning Needs a Redo
2024-05-21 07:30 - 10:00 (America/New_York) | Mount Holyoke College Willits-Hallowell Center, 50 College Street, South Hadley, MA, United States
Many people dread the strategic planning process for good reasons. Strategic plans are intended to help organizations improve, and yet we use very little of what we know about change management and sustainable improvement in the strategic planning process. This results in a less engaging, more time-consuming, and less effective process. It doesn’t have to be this way.
This session will introduce participants to a more inclusive approach to starting their strategic planning. Jeff Wetherhold is a change management expert who has helped hundreds of teams make and sustain changes to improve client outcomes. Jeff will discuss how the strategic planning process changes when we approach it with a mindset of change management and improvement, and he will share practical ways to improve existing strategic plans that he finds most organizations ignore.

About the Presenter:

Jeff Wetherhold, M.Ed., advises mission-driven organizations who need to see change. He is a trainer and coach with 15+ years of experience supporting hundreds of teams in making and sustaining changes to improve client outcomes. Jeff’s work focuses on the disciplines of strategic planning, motivational interviewing, and process improvement.
Jeff is a firm believer that it is not enough to walk clients through a change process. They deserve to learn from it, and to build skills that they can continue to use throughout their careers.
Jeff has supported a broad range of change initiatives in the health care, education, community services, and private sectors over the course of his career. As the Co-founder and Principal at Ohia Advisors, Jeff partners with organizations seeking to advance the health and well-being of their staff, clients, and communities through process improvement and strategic planning. This includes clients with national, regional, and local scopes of service.
Most recently, Jeff has founded MI for Health to provide accessible and skills-focused training and coaching in applying Motivational Interviewing to improve conversations about change with patients, clients, and staff.
Jeff is a member of the Motivational Interviewing Network of Trainers and a faculty member with the Institute for Healthcare Improvement, where he supports health care facilities in adopting evidence-based safety practices using improvement methods. He is based on Boston, Massachusetts.
HSF Annual Sponsors:

HSF Breakfast Sponsors:

WORKPLACE EQUITY SERIES 2024
2024-05-22 09:00 - 12:30 (America/New_York) | Zoom
FOR ORGANIZATIONS COMMITTED TO OPENING THEIR EYES, EARS, & HEARTS
This is a multisession series for organizations ready to take action in creating/enhancing their internal culture of equity. HSF is bringing a multitude of voices to the table with a variety of engaging speakers.
With new topics for 2024 to engage those who have been working on their culture of equity, as well as being accessible to those just beginning their journey.

Session 1: The Legislative Impact on Equity
Wednesday May 22nd
Presenter: Tanisha Arena- Arise for Social Justice
Session 2: Equity in Mental Health
Wednesday May 29th
Presenter: Ysabel Garcia- Estoy Aqui, LLC
Session 3: Examining a Gender Inclusive Workplace
Wednesday June 5th
Presenter: Think Again Training
Session 4: The Future of Equity
Wednesday June 12th
Presenter: NCCJ
Session 5: Cohort Plan Creation
Wednesday June 26th
Presenters: Janine Fondon and Lucie Lewis
Session 6: CLOSING PANEL- Where Do We Go From Here?
Wednesday July 3rd
Moderators: Janine Fondon and Lucie Lewis
Thank You to Our Series Sponsors:

Thank you Annual Sponsors:

The Legislative Impact on Equity- WORKPLACE EQUITY SERIES 2024- INDIVIDUAL REGISTRATION
2024-05-22 09:00 - 12:30 (America/New_York) | Zoom
FOR ORGANIZATIONS COMMITTED TO OPENING THEIR EYES, EARS, & HEARTS

Join us when the eye-opening presenter, Tanisha Arena, presents on the legislative impact on equity.
How does legislature effect individual communities? Who benefits from the wording of the laws of the way they are enforced? Let’s find out together.

The Workplace Equity Series,for organizations ready to take action in creating/enhancing their internal culture of equity, is now open for individual registration.
HSF is bringing a multitude of voices to the table with a variety of engaging speakers.
With new topics for 2024 to engage those who have been working on their culture of equity, as well as being accessible to those just beginning their journey.
Mix and Match from the Topics Below:

Session 1: The Legislative Impact on Equity
Wednesday May 22nd
Presenter: Tanisha Arena- Arise for Social Justice
Session 2: Equity in Mental Health
Wednesday May 29th
Presenter: Ysabel Garcia- Estoy Aqui, LLC
Session 3: Examining a Gender Inclusive Workplace
Wednesday June 5th
Presenter: TBA
Session 4: The Future of Equity
Wednesday June 12th
Presenter: NCCJ
Session 5: Cohort Plan Creation
Wednesday June 26th
Presenters: Janine Fondon and Lucie Lewis
Session 6: CLOSING PANEL- Where Do We Go From Here?
Wednesday July 3rd
Moderators: Janine Fondon and Lucie Lewis
Thank You to Our Series Sponsors:

Thank you Annual Sponsors:

Equity in Mental Health
2024-05-29 09:00 - 12:30 (America/New_York)
How do systems of inequality and oppression affect mental health, and treatment to that health? What can we do to provide a supportive community where all individuals can find solace, understanding and validation.
Presenter Ysabel Garcia, from Estoy Aqui LLC, has first hand experience, and uses that along with extensive training and education, to discuss this large topic.
REGISTER NOW

This session is part of our 2024 Workplace Equity Series.
Session 3: Examining a Gender Inclusive Workplace
Wednesday June 5th
Presenter: Think Again Training
Session 4: The Future of Equity
Wednesday June 12th
Presenter: NCCJ
Session 5: Cohort Plan Creation
Wednesday June 26th
Presenters: Janine Fondon and Lucie Lewis
Session 6: CLOSING PANEL- Where Do We Go From Here?
Wednesday July 3rd
Moderators: Janine Fondon and Lucie Lewis
Thank You to Our Series Sponsors:

Thank you Annual Sponsors:

Team Building and Conflict Resolution
2024-05-30 09:00 - 12:30 (America/New_York)
Team Building and Conflict Resolution- Build your team up, making the whole stronger than the sum of their parts. Learn tips and tactics to help drive unity. Be able to address when conflict does happen, leading back to making your team work in harmony.

Examining a Gender Inclusive Workplace
2024-06-05 09:00 - 12:30 (America/New_York)
We spend so much time at work, we want our staff to feel comfortable to bring their authentic selves to this space. But is your workplace a safe environment for marginalize identities, including trans and nonbinary workers.
Join us as presenters from Think Again Training discuss gender in nuanced ways, and how to normalize gender diversity.

REGISTER NOW

This session is part of our 2024 Workplace Equity Series.
Session 4: The Future of Equity
Wednesday June 12th
Presenter: NCCJ
Session 5: Cohort Plan Creation
Wednesday June 26th
Presenters: Janine Fondon and Lucie Lewis
Session 6: CLOSING PANEL- Where Do We Go From Here?
Wednesday July 3rd
Moderators: Janine Fondon and Lucie Lewis
Thank You to Our Series Sponsors:

Thank you Annual Sponsors:

The Future of Equity
2024-06-12 09:00 - 12:30 (America/New_York)
Join us as presenters from the NCCJ (The National Conference for Community and Justice) discuss what they have learned by working with high school students in their teen programs. What lessons that older generations struggled to learn, do they already know? What is their ideal equitable future? And, importantly, what can we do now to prepare to turn the future over to them?

REGISTER NOW

This session is part of our 2024 Workplace Equity Series.
Session 5: Cohort Plan Creation
Wednesday June 26th
Presenters: Janine Fondon and Lucie Lewis
Session 6: CLOSING PANEL- Where Do We Go From Here?
Wednesday July 3rd
Moderators: Janine Fondon and Lucie Lewis
Thank You to Our Series Sponsors:

Thank you Annual Sponsors:

Coffee and Catchafire Hour
2024-06-27 08:00 - 09:00 (America/New_York)
Register Now
This month we are focused on saving members money. Help us help you, we are trying to reach the 1 MILLION DOLLARS IN SAVINGS for our members through Catchafire use. How much of the million in savings is for your agency? YOU DECIDE!
Senior staff of HSF members are invited to have Coffee and this month Catchafire with Becca. This is a chance to get together to talk about ways to take advantage of free savings with Catchafire. Becca will be available to help start any projects you may be thinking of. Future sessions may have speakers on relevant topics. This is a member only event. Coffee will be provided but feel free to bring your own food and drink! This will be a hybrid event this month.

When
Thursday June 27, 2024 from 8:00 AM to 9:00 AM EST

Program Fee
HSF Members only: $15.00

Where
HSF offices locates at
Northeast Center for Youth and Families Building
203 East Street
Easthampton, MA

Annual Sponsors:

Add to calendar

How to Use Free Tools to Boost Your Non-Profits’s Online Visibility
2024-08-20 09:00 - 10:00 (America/New_York) | Online Event, MA, United States
Tuesday, August 20th 9am -10am
Free for HSF Members
Most non-profit leaders agree that having a strong online presence is crucial for their organizations to engage with supporters, attract donors, and raise awareness for their cause. However, challenges such as limited budgets, broad target audiences, and reliance on volunteers sometimes make marketing seem like an insurmountable mountain to climb.
This workshop is tailored to address these challenges and provide you with a practical framework and launchpad to help you leverage free tools to boost your non-profit’s visibility.
What You’ll Learn

Key Components of Online Visibility Understand the essential elements of a strong online presence, including website optimization, social media engagement, search engine optimization, and content marketing.
Top Free Tools for Digital Marketing We will then go through some of the top free tools online to help you nail the above-mentioned components of online visibility.
How to ask the right questions No need to be confused by marketing jargon. We’ll talk about the main things you need to know when you’re bringing in someone to help with your digital marketing and how to ask the right questions so you can keep your finger on the pulse. (This year, all non-profits in Western Mass can get volunteer help with their digital marketing at no cost through the Catchafire program so this is a great place to start).

Why Attend?

Gain valuable insights and practical tips from a digital marketing expert who has worked with many non-profits.
Get clarity. Know what you need to focus on to get results.
Learn how to find free tools, leverage specials for non-profits

Presenter:
The workshop will be presented by Fungai Tichawangana, founder of Artist Dynamix, a digital marketing agency based in Amherst MA. Fungai has built an impressive career at the intersection of journalism and digital marketing, focusing on how creatives and non-profits can best leverage the power of the Internet. In 2015, he was awarded a Nieman Fellowship at Harvard. Since moving to Western Massachusetts in 2018, he has done work for The Community Foundation of Western MA, The ArtsHub of Western MA, and the WriteAngles Conference, among others.

Thank you to our Training Sponsors

HSF Annual Sponsors

Lead With Influence
2024-09-10 09:00 - 12:30 (America/New_York) | Online via Zoom
Whether they mean to or not, each person exerts influence over others. With this session learn 10 steps a person could take to add intentionality to that and influence people like a leader. Create a sphere of impact that leaves a lasting positing impression on those you work closely with, leading to them influencing others positively as well.
Presented by Will Weche; Willful Change LLC
This session is part of our Supervisory Skills Series, available for individual registration. About the Series:
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to show faith in those who work for you, and much much more.

OTHER SESSIONS IN THE SERIES:

Employment Law- 9/24

Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott

Culturally Responsive Supervision- 10/1

Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart

Team Building and Conflict Resolution- 10/8

Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon

Liability and Benefits- 10/15

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey and Val Francis; Hub International

Cyber Security- 10/22

With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey

Leadership Communication- 10/29

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Retention: Rewards and Accountability-11/5

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates
Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

SUPERVISORY SKILLS CERTIFICATE SERIES
2024-09-10 09:00 - 12:30 (America/New_York) | NCYF Building; 203 East St, Easthampton, 203 East St, Easthampton, MA, 01027, United States
HSF’s most popular workshop series is returning for 2024-2025.
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to show faith in those who work for you, and much much more.
Register an individual who is eligible for a certificate, or a space for your agency to send someone different to each session depending on who the topic will benefit most.
This series is presented virtually over Zoom.

SERIES TOPICS:

Lead with Influence- 9/10

Whether they mean to or not, each person exerts influence over others. With this session learn 10 steps a person could take to add intentionality to that and influence people like a leader. Create a sphere of impact that leaves a lasting positing impression on those you work closely with, leading to them influencing others positively as well.
Presented by Will Weche; Willful Change LLC

Employment Law- 9/24

Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott

Culturally Responsive Supervision- 10/1

Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart

Team Building and Conflict Resolution- 10/8

Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon

Liability and Benefits- 10/15

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey and Val Francis; Hub International

Cyber Security- 10/22

With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey

Leadership Communication- 10/29

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Retention: Rewards and Accountability-11/5

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates
Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

HSF Coffee Hour
2024-09-25 08:00 - 09:00 (America/New_York) | NCYF Building; 203 East St, Easthampton, 203 East St, Easthampton, MA, 01027, United States
This session will now be held remotely, please contact Becca at rcoolong@humanserviceforum.org if you haven’t received your link.

Senior staff of HSF members are invited to “Breakfast with Becca”. This is a chance to get together to talk about current challenges and successes. Future sessions may have speakers on relevant topics. This is a member only event. Coffee and bagels will be provided but feel free to bring your own food and drink!

Program Fee
HSF Members only: $15.00

Where
HSF offices locates at
Northeast Center for Youth and Families Building
203 East Street
Easthampton, MA

Annual Sponsors:

Working with a Temp Agency
2024-10-23 09:00 - 12:30 (America/New_York) | NCYF Building; 203 East St, Easthampton, 203 East St, Easthampton, MA, 01027, United States
HSF proudly presents our new Recruitment and Retention Series. This series designed for HR Professionals and Executive level Managers takes a deep dive in six topics to help find and keep the right people for your organization.
From understand why you gravitate towards some people, to understanding your “why” so you can instill it in others, we take a deep dive with a diverse team of experts.
The most requested topics for workshops are ones centered around recruitment and retention. You asked, we listened!
Select individual sessions or save by selecting the full series. Select an agency spot, and send a different person to each training.

Series dates and Topics (detailed descriptions being added as they come in):

Working with a Temp Agency- On 10/23

This presentation aims to introduce the Human Service Industry to the benefits of working with staffing agencies. It will cover key benefits such as reduced administrative burden, access to a wider talent pool, and cost-effective staffing strategies tailored to the unique needs of the human services sector. By leveraging the expertise of staffing agencies, Human Service Organizations can improve their operational efficiency, enhance service delivery, and ultimately make a greater impact in their communities.
Presented by Mark Ellis- Arbor Associates

HR Communications and Challenges- On 10/30

Presenter Jay Talbot- Guidewire

Understanding and Separating Bias- on 11/6

Do you wonder why are naturally drawn to some people and gloss over others? When meeting others you may notice you instantly are favorable to some people and cautious around others. Does that change as you get to know them? During this session we will explore the reasons for this, and draw attention how this might affect interviewing, hiring, or creating a work environment, and use this knowledge to do what is best for your organization.
Presented by Matanor Shucker (this session is Virtual Only)

Job Descriptions, Evals, and Expectations Through an Equity Lens- on 11/13

Objectives

Recognize systems that exist which are directly responsible for invisible barriers
Explore their personal bias and articulate its contributions to conflict and non-productivity in the workplace.
Demonstrate cultural awareness and competence.
Identify language and terms that are harmful and offensive.

Learning Outcomes

Evaluate an organization’s hierarchy and how those structures do not add to building equity and belonging.
Understand Affirmative Action on a deeper level.
Gain a greater understanding of your cultural values, biases, and behaviors and how they impact your interactions amidst diversity.
Explore how language and communication influence whom you attract to your business.
Expand knowledge of policy and systems that innately keep some folks out.

Presented by Traci Talbert- African American Female Presenter Award Association

Creating a Program of Employee Wellness and Support- on 11/20

Presented by Val Francis and Nicole Polite

Celebrating the Why- On 12/4

Want to know why your work is really important? This workshop will help you dig deep into your organization’s story. We’ll talk about how understanding your mission and values can light a fire within you. Discover how a clear sense of purpose can attract the right people, inspire innovation, and build lasting connections. Learn the art of storytelling to share your passion with the world and make a real difference.
Presented by Becca Coolong- Human Service Forum
9am- 12:30pm all session
$600 HSF Members
$1200 Not Yet Members

HSF Training Sponsors

HSF Annual Sponsors

HSF BREAKFAST: Ethical Uses of A.I.: Asking the Hard Questions
2024-11-12 07:30 - 10:00 (America/New_York) | Mount Holyoke College Willits-Hallowell Center, 50 College Street, South Hadley, MA, United States
Tuesday November 12th 7:30am- 10:00pm
Willits Hallowell Center, South Hadley
HSF is happy to welcome Ankit Virimani, international expert in the field of ethical uses of generative AI. Ankit will be giving a brief keynote discussing advances in AI technology for use in the non-profit field and on the issues and challenges being discussed on a broad scale. You are being invited to join in a conversation to presenting him with the hard challenging questions that are your personal hesitations/stumbling blocks/fears to see if we can address them together.
Join us for breakfast, insightful conversation, and networking. Email jtingley@humanserviceforum.org for diet restrictions or other accommodations.
$45 for HSF Members $65 for Not Yet Members

Thank you to Our Breakfast Sponsors

Thank You to Our Annual Sponsors

Supervisory Skills Certificate Series: Winter 2025
2025-01-23 09:00 - 12:30 (America/New_York) | Online via Zoom
HSF’s most popular workshop series is returning for 2025.
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to show faith in those who work for you, and much much more.
Register an individual who is eligible for a certificate, or a space for your agency to send someone different to each session depending on who the topic will benefit most.
This series is presented virtually over Zoom. Series runs 8 consecutive weeks starting Thursday January 23rd 9am-12:30pm all session. Full series is $600 for members, $1200 for nonmembers.

SERIES TOPICS:

Lead with Influence- 1/23/25

Whether they mean to or not, each person exerts influence over others. With this session learn 10 steps a person could take to add intentionality to that and influence people like a leader. Create a sphere of impact that leaves a lasting positing impression on those you work closely with, leading to them influencing others positively as well.
Presented by Will Weche; Willful Change LLC

Employment Law1 1/30/25

Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott

Leadership Communication 2/6/25

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Culturally Responsive Supervision 2/13/25

Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart

Liability and Benefit 2/20/25

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey and Val Francis; Hub International

Team Building and Conflict Resolution 2/2 7/25

Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon

Cyber Security 3/6/27

With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey

Retention: Rewards and Accountability 3/13/27

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates
Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

Lead With Influence- Supervisory Skills Certificate Series: Winter 2025- Choose Your Training
2025-01-23 09:00 - 12:30 (America/New_York) | Online via Zoom
January 23rd 9am- 12:30pm
Presented Over Zoom
HSF’s most popular workshop series is returning for 2025.
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to show faith in those who work for you, and much much more.
Lead with Influence-
Whether they mean to or not, each person exerts influence over others. With this session learn 10 steps a person could take to add intentionality to that and influence people like a leader. Create a sphere of impact that leaves a lasting positing impression on those you work closely with, leading to them influencing others positively as well.
Presented by Will Weche; Willful Change LLC

OTHER TOPICS IN SERIES:

Employment Law1 1/30/25

Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott

Leadership Communication 2/6/25

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Culturally Responsive Supervision 2/13/25

Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart

Liability and Benefit 2/20/25

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey and Val Francis; Hub International

Team Building and Conflict Resolution 2/2 7/25

Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon

Cyber Security 3/6/27

With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey

Retention: Rewards and Accountability 3/13/27

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates
Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

HSF Legislative Reception
2025-01-31 07:30 - 10:15 (America/New_York)
Zoom breakout rooms,
All registrants will be assigned to a breakout room with one of their legislators.

Registration closed

For staff, board, constituents/clients, family members, and volunteers of member agencies of the Human Service Forum.

Join your colleagues, clients and community members as we engage with our state legislators at the annual HSF Legislative Reception.

This unique event allows you to share a table, zoom style, with one of the western Massachusetts Representatives or Senators and speak directly with them on topics that are important to you.

You and your concerns matter – raise your voice and your issue – Legislators want and need to hear from you.

Don’t sit this one out – engage your voice and you can impact policy decisions!

Share your story – let your representative know what policies and laws actually look like in action, in our families and our communities.

Find Your Legislator

Due to the virtual format of this event all registrants emails will be required when registering. These emails will receive a zoom registration link 2 weeks before the event. In order to maintain the safest virtual environment once the zoom registration is filled out each person will receive an individual log in link.

When
Friday January 31, 2025

7:30am – 8:00am
Zoom log in and networking time

8:00am- 10:15AM
Legislator Welcome and Break Out Rooms

Cost is $20.00 per person
Pre-registration is required**

Ethical Uses of A.I.: Asking the Hard Questions
2025-02-26 09:00 - 11:00 (America/New_York) | Online via Zoom
Wednesday February 26th @9am
Presented over Zoom
HSF is happy to welcome Ankit Virimani, international expert in the field of ethical uses of generative AI. Ankit will be giving a brief keynote discussing advances in AI technology for use in the non-profit field and on the issues and challenges being discussed on a broad scale. You are being invited to join in a conversation to presenting him with the hard challenging questions that are your personal hesitations/stumbling blocks/fears to see if we can address them together.
(This workshop is a reschedule of HSF’s November Breakfast speaker. All registrants of that Breakfast are auto-registered for this workshop.)

HSF Members: $25
Not Yet Members: $50

HSF Annual Sponsors:

HSF Signature Breakfast- The Future of Funding
2025-03-05 07:30 - 10:00 (America/New_York) | Mount Holyoke College Willits-Hallowell Center, 50 College Street, South Hadley, MA, United States
Meet with representatives from organizations that fund projects from non-profits. Here what they look for in applications and what their priorities are when choosing where to allocate their resources. A question and answer session follows.
Breakfast included.
$45 HSF Members $65 Not Yet Members

Confirmed Panel Speakers:
Megan Burke- Community Foundation of Western Mass
Ward Caswell- The Beveridge Family Foundation
Megan Moynihan- United Way Pioneer Valley
Kiley O’Meara- The Irene E. & George A. Davis Foundation
Vanessa Pabón-Hernandez- Women’s Fund
Margaret Tantillo- O’Dell Women’s Center

HSF Breakfast Sponsors:

Kyle.K.Sullivan@bbrown.com

HSF Annual Sponsors:

Start Telling Your Story with Your Candid Profile
2025-05-01 10:00 - 11:00 (America/New_York) | Online via Zoom
Learn how updating your nonprofit’s Candid profile on GuideStar will grow your organization’s online identity and choose what tens of millions of potential donors see about your organization.
During this introductory session, you will learn what your nonprofit’s Candid profile is and how you can earn Seals of Transparency associated with that profile to tell your story, including sharing information about the work you do and the impact it makes. We will also talk about how to collect demographic data for your organization and the benefits of earning a Gold Seal of transparency.
WORKSHOP OUTCOMES

Plan next steps for telling your organization’s story via its Nonprofit Profile.
Describe how the information in your Nonprofit Profile informs potential donors and funders and powers 200+ charitable sites.
Explain how earning Seals of Transparency creates opportunities for your organization to be found, grow trust, and share your impact.

This event is at no cost to HSF Members. However, if you register and then can not go, please let us know.
ABOUT YOUR PRESENTERS
TRACY KAUFMAN
Tracy is an Educational Programming Manager at Candid, leading workshops related to nonprofit sustainability, management, fundraising, and other essential issues relevant to philanthropy and the social sector. Her trainings primarily serve nonprofit professionals, but also audiences comprised of funders, artists, students, and academics. As one of Candid’s training experts, webinar instructors, and a frequent public speaker, she has spoken at numerous conferences, including at the United Nations, and has represented Candid on numerous panel discussions. In addition, Tracy provides training and support to Candid Community partners – libraries, nonprofit resource centers and other institutions – and provides philanthropy and fundraising information services to individuals and local organizations. Her relationship with Candid began in 2007, when she began working as a librarian for Foundation Center, one of Candid’s two legacy organizations. Previously, Tracy held positions with the Association of American Publishers and New York Public Library. Tracy earned her Bachelor of Arts in Writing Seminars from Johns Hopkins University, and studied Library and Information Science at the Pratt Institute.
About Candid
Candid is a 501(c)(3) nonprofit organization that provides the most comprehensive data and insights about the social sector. Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Candid was formed in 2019 when GuideStar and Foundation Center merged. Candid combined GuideStar’s tools on nonprofits and Foundation Center’s tools on foundations with new resources to offer more comprehensive, real-time information about the social sector. Find out more at candid.org and on LinkedIn and Instagram.

Supervisory Skills Certificate Series: Spring 2025
2025-05-07 09:00 - 12:30 (America/New_York) | Online via Zoom
HSF’s most popular workshop series is returning for Spring.
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to show faith in those who work for you, and much much more.
Register an individual who is eligible for a certificate, or a space for your agency to send someone different to each session depending on who the topic will benefit most.
This series is presented over Zoom. Series runs 8 consecutive weeks starting May 7th 9am-12:30pm all session. Full series is $600 for members, $1200 for nonmembers.

Series Dates and Topics:

Leadership Communication Wed May 7th 2025

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Employment Law Wed May 14th 2025

Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott

Cyber Security Wed May 21st 2025

With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey

Team Building and Conflict Resolution Wed May 28th 2025

Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon

Liability and Benefit- Thurs June 5th 2025

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey and Val Francis; Hub International

Culturally Responsive Supervision- Wed June 11th 2025

Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart

Lead with Influence- Wed June 18th 2025

Whether they mean to or not, each person exerts influence over others. With this session learn 10 steps a person could take to add intentionality to that and influence people like a leader. Create a sphere of impact that leaves a lasting positing impression on those you work closely with, leading to them influencing others positively as well.
Presented by Will Weche; Willful Change LLC

Retention: Rewards and Accountability Wed June 25th 2025

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates
Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

Leadership Communication
2025-05-07 09:00 - 12:30 (America/New_York) | Online via Zoom
HSF’s most popular workshop series is returning for Spring.
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to show faith in those who work for you, and much much more.
Register an individual who is eligible for a certificate, or a space for your agency to send someone different to each session depending on who the topic will benefit most.
This series is presented over Zoom and runs 8 consecutive weeks starting May 7th 9am-12:30pm all session.

Series Dates and Topics:

Leadership Communication Wed May 7th 2025

This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum

Employment Law Wed May 14th 2025

Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott

Cyber Security Wed May 21st 2025

With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey

Team Building and Conflict Resolution Wed May 28th 2025

Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon

Liability and Benefit- Thurs June 5th 2025

Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey and Val Francis; Hub International

Culturally Responsive Supervision- Wed June 11th 2025

Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart

Lead with Influence- Wed June 18th 2025

Whether they mean to or not, each person exerts influence over others. With this session learn 10 steps a person could take to add intentionality to that and influence people like a leader. Create a sphere of impact that leaves a lasting positing impression on those you work closely with, leading to them influencing others positively as well.
Presented by Will Weche; Willful Change LLC

Retention: Rewards and Accountability Wed June 25th 2025

People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks; Diana Brooks Associates
Supervisory Skills Series Sponsor:

HSF Annual Sponsors:

Breakfast: 40 Years of HSF Begins NOW!
2025-06-26 07:30 - 10:00 (America/New_York) | 450 Memorial Banquets, 450 Memorial Drive, Chicopee, MA, 01020, United States
Join HSF as we kick off our 40th anniversary with a special networking breakfast!Enjoy coffee and a breakfast buffet while we celebrate our community and reflect on the impact we’ve made together. Executive Director Becca Coolong will say a few words on HSF’s Past, Present, and where we are going next! Thank you for being part of our journey!

*if you would like to leave a statement or testimonial to be included, please email Jeff at jtingley@humanserviceforum.org.

$50 Members

HSF Breakfast Sponsors:

Kyle.K.Sullivan@bbrown.com

HSF Annual Sponsors:

Catchafire Day
2025-08-13 08:30 - 10:30 (America/New_York) | Northeast Center for Youth & Families Conference Room, 203 East Street, Easthampton, MA, 01027
Register Now

Catchafire Day and Information Session

HSF is glad to announce The Beveridge Foundation, Community Foundation of Western Mass, and the Irene E. & George A. Davis Foundation are continuing to support HSF members access to Catchafire. HSF members have accessed support and services valued at over $1,434,483.00 FOR FREE! HSF Executive Director Becca Cooolong will update you on how little time it really takes. This is not just a resource for senior leaders, it is a resource for everyone!
Following the informational hour Becca will give technical assistance to start or move forward your projects.

8:30am – 9:30 am Informational
9:30am -10:30am Questions and Hands On Assistance

Thank you to our Annual Sponsors

HSF Virtual HR Roundtable
2025-09-02 09:00 - 10:30 (America/New_York) | Online via Zoom
Open to HSF Members. Join us for a monthly discussion with fellow HR professionals from human service organizations. Connect with others doing similar work, share challenges, and explore solutions. We are stronger together.

If you have not attended previously, please contact jtingley@humanserviceforum.org for more information.

HSF I.T. Roundtable
2025-09-18 09:00 - 10:30 (America/New_York) | Online via Zoom
A benefit for HSF members. IT professionals in Human Services — you are not alone! Join peers in a monthly roundtable discussion to connect with others who understand your work, crowdsource solutions, and share challenges. We are stronger together.

Email Jeff Tingley for more information.

Retention: Rewards & Accountability- Supervisory Skills Certificate Series: Fall 2025- Choose Your Training
2025-10-01 09:00 - 12:30 (America/New_York)
Single sessions of HSF’s Supervisory Skills Series are now available for registration.
Give new supervisors the skills they need to succeed. If you are planning on promoting, or have just promoted someone to a supervisory position help them hit the ground running with this 8 week course. With HSF’s strong team of seasoned presenters covering a wide range of knowledge from different points of view, we cover theory, soft skills, and hard facts. Conversation topics range from harassment law and insurance liability to finding common purpose in a team and how to show faith in those who work for you, and much much more.
Retention: Rewards and Accountability Wed October 1st 2025
People don’t leave jobs; they leave bad supervisors. This session puts a focus on how a supervisor can strengthen and grow those who report to them, creating an environment where employees want to stay. Covering how to multiple the strengths of your team, how to discipline in a way that productive, and how to praise, we will learn how to create a work environment centered on retention.
Presented by Diana Brooks
This series is presented over Zoom. 9am-12:30pm all session. Each Session is $150 for members, $250 for nonmembers.

Other Series Dates and Topics:
To sign up for more than one topic click HERE
Team Building and Conflict Resolution Thurs October 9th 2025
Through discussions that will include team activities and individual reflection, forge a shared understanding of team-building and the essential skills for conflict resolution and negotiation that facilitate the development of strong, cohesive, effective teams. Make your team stronger than the sum of their parts, drive unity, and be able to address conflict when it does happen.
Presented by Dr. Lucie Lewis and Janine Fondon
Culturally Responsive Supervision- Wed October 15th 2025
Join us as we take a deep look at the many aspects that make up our identities and how they impact our leadership, our organizations and the people we serve. Improve our skills in having conversations about our differences in a way that encourages learning and growth while building intersectional resilience. We will strengthen our ability to have important dialogues, navigate predictable tensions and avoid pitfalls that lead to disconnection. This session helps supervisors cultivate trusting, creative and connected diverse working relationships.
Presented by Regi Wingo and JAC Patriss; Growing a New Heart
Liability and Benefit- Wed October 22nd 2025
Gain a better understanding of Insurance, and how it affects you, your team and your organizations. Understand what coverage you have, and might need, in a variety of situations from daily operations to special fundraising events. Learn the various forms of benefits available to understand what you have and be able to help explain to your team what their options are.
Presented by Ben Garvey and Val Francis; Hub International
Employment Law Wed October 29th 2025
Avoid missteps that can lead to expensive and time-consuming litigation. Learn from practicing attorneys on the wording of the law, along with how that wording is actually applied. Covering a wide range of subjects to clear up misconceptions and acknowledging pitfalls, this session is packed with useful information that every organization needs.
Presented by Skoler-Abbott
Cyber Security Wed November 5th 2025
With the threat of cyber attacks continuing to rise, with an increased focus on social engineering, no one can afford to hide their heads in the sand and pretend that everything is ok. With a focus on practical, simple, daily steps that one can take, this session seeks to minimize risk to you, your organization, and your clients.
Presented by Chris Wisneski; Whittlesey
Lead with Influence- Wed November 12th 2025
Whether they mean to or not, each person exerts influence over others. With this session learn 10 steps a person could take to add intentionality to that and influence people like a leader. Create a sphere of impact that leaves a lasting positing impression on those you work closely with, leading to them influencing others positively as well.
Presented by Will Weche; Willful Change LLC
Leadership Communication Wed November 19th 2025
This session looks at the building blocks of communicating clear messages to others. In a core aspect of leadership that is often taken for granted, those who excel at communicating often excel in supervision. Learn to avoid noise and interference, and how to properly process feedback to fine tune your messages for clearer understanding.
Presented by Jeff Tingley; Human Service Forum
Supervisory Skills Series Sponsor:

HSF Annual Sponsors:
