Do you want to be part of a great team and make a difference in your community? Join us at the food bank!

Our Warehouse Associates conduct daily warehouse operation-related tasks to distribute food to Food Bank member agencies and participate in the day-to-day housekeeping and organization of the warehouse.

Our warehouse team is key to our successful food distribution – we are proud of our work!

The Food Bank is an equal-opportunity employer that celebrates diversity and is committed to an inclusive environment for all its contracted workers, employees, and volunteers.

This position starts at $19.65 per hour depending on experience and qualifications, with an additional $1.50 differential for confirmed Spanish proficiency. To apply, send a resume to jobs@foodbankwma.org

The Food Bank offers:

• 45-minute paid luncho14 paid vacation days to start, plus 11 paid holidays and one floating holiday!
• 80% of health insurance premiums covered – a value of $695-$2,104 per montho
• 50% of dental insurance premiums covered
• We match up to 3% of retirement plan contributions after 6 months with us
• Yearly boot voucher provided

ESSENTIAL FUNCTIONS
Perform functions for assigned area: agency pickups, agency shopping area, stocking, loading & unloading, and selecting.

Must be punctual and have regular and reliable attendance.

SELECTING
Pick orders according to order sheets, ensuring; accuracy, utilizing FIFO/FEFO, safety, and ensuring established pick volume target is met

Pick, palletize, prepare, and load product safely and carefully to prevent product damage.

Inform supervisor of any discrepancies of case quantity, product description, and/or product quality.

AGENCY PICKUP, MATERIAL HANDLING, STOCKING
Release orders to member agency representatives in a professional manner; report no show agencies to Warehouse Supervisor.

Provide excellent customer service to partners of The Food Bank through in person, phone, fax, and email communication.

Prepare, load, and ship products – ensure proper labeling.

Stock and restock products; ensuring organization, attached identification labels, and allergen compliance.

REPORTING & COMPLIANCE
Ensure all paperwork is filled in completely, accurately, and timely for assigned function.

Ensure pick sheet data is accurately entered into the warehouse management database.

Perform pre-shift equipment inspections and documentation.

Care for equipment by maintaining battery water levels, keeping it charged, and locked when not in use.

Keep work area tidy by picking up debris including but not limited to scrap wood, paper, plastic wrappers, and broken pallets.

Maintain food safety compliance inspections and paperwork.

Ensure assigned zones are cleaned and locked up at the end of every shift.

WORKING CONDITIONS
Varying temperature zones (dry, refrigerated, frozen) in the warehouse can range from -10 to 95 degrees Fahrenheit.

Frequent high noise levels.

Height related tasks.

Pest mitigation tasks.

Concrete floors

Exposure and operation of powered equipment within different temperature zones, at times for extended periods.

Physical demands: standing, walking, driving, carrying, twisting, bending, swooping, twisting, & pushing/pulling. Lifting of objects weighing from 20-50 lbs consistently and up to 80 lbs. occasionally (medical exam required).

OTHER RESPONSIBILITIES
Assist with Food Processing and Receiving function when needed.
Collaborate with supervisor and appropriate Food Bank staff to accomplish organizational
goals.
Follow all division, food safety, food defense, and Food Bank policies and procedures.
Make positive suggestions to improve our business processes and practices.
Assist with training coworkers/temps on position specific and or division procedures, as needed.
Perform other similar duties as required (by responsibility or necessity) or as requested by Supervisor.

JOB QUALIFICATIONS/ REQUIREMENTS
Education & Training: GED or High School Diploma
Experience – 6 months minimum experience in electric pallet jack operation and othermaterial-handling equipment (i.e., forklift, electric walk-behind pallet jack).
Safety toe shoes are required
Ability to meet production standards set by the organization
Ability to read and understand written and numeric product identifiers
Ability to work overtime, nights, weekends on occasion if needed
Working safely is a condition of employment at The Food Bank of Western Massachusetts

Other Skills
Ability to work effectively in a diverse team environment
Excellent customer service, communication, and listening skills
Good computer and technology skills
Unrestricted Class D Driver’s License and good driving record
Highly motivated flexible self-starter and team player with strong attention to detail and the ability to prioritize and multitask in a variable environment.

JOB PREFERENCES
1-3 years of warehouse experience
1-3 years’ experience in data entry
Demonstrated ability to use technology
Experience with food industry and food safety
Bi-lingual/bi-cultural in Spanish