Spring 2022 LIVE Supervisory Skills Certificate Series

SAVE THE DATES!

All Session Dates:

May 5, 2022; 9:00am – 3:30pm
May 19, 2022; 9:00am – 3:30pm
June 2, 2022; 9:00am – 3:30pm
June 16, 2022; 9:00am – 3:30pm
June 30, 2022; 9:00am – 3:30pm

Join HSF  *LIVE* for our Spring 2022 Supervisory Series. This series features timely program updates to prepare new supervisors for the increasing responsibilities and challenges of their new positions. Attendees graduate this program with the knowledge and skills needed to be successful in your organization!

Session Topics:

  • Management Fundamentals  
  • Employment Law 101
  • Culturally Responsive Supervision
  • Risk Management, Liability, and Cybersecurity
  • Approaches to Difficult Conversations and Managing Up  

Sessions are a combination of half day trainings and full day intensives!

Presenters include:

  

*Notes on Attendance*

  • All workshops must be attended in order to receive a certificate.
  • Make-up sessions are not available for missed sessions. You must attend ALL sessions.
  • HSF will enforce CDC recommendations and venue restrictions for COVID-19.

 

Thank you to our Annual Sponsors:

    

Winter 2022 Virtual Supervisory Skills Certificate Series

Register!

The Winter 2022 Supervisory Series features timely program updates to prepare new supervisors for the increasing responsibilities and challenges of their new positions. Attendees graduate this program with the knowledge and skills needed to be successful in your organization!

All Session Dates & Times: 

Please note time specifications for each program.

*February. 3, 2022; 9:00am – 3:30pm
February 10, 2022; 9:00am – 12:30pm
February 17, 2022; 9:00am – 12:30pm
February 24, 2022; 9:00am – 12:30pm
March 3, 2022; 9:00am – 12:30pm
March 10, 2022; 9:00am – 12:30pm
March 17, 2022; 9:00am – 11:30am
*March 24, 2022; 9:00am – 3:30pm

*Full day training intensives.

Session Topics:

  • Culturally Responsive Supervision
  • Management Fundamentals  
  • Cybersecurity
  • Employment Law 101 & 102 (two half day trainings)
  • Liability & Benefit Strategy
  • Approaches to Difficult Conversations and Managing Up  

Sessions are a combination of half day trainings and full day intensives!

Presenters include:

  

*Notes on Attendance*

  • These Zoom trainings will  include interactive features such as breakout rooms, polls, and Q&A. Attendees are expected to participate fully throughout these trainings.
  • Attendees are required to be on video throughout the series.
  • All workshops must be attended in order to receive a certificate.
  • Make-up sessions are not available for missed sessions. You must attend ALL sessions.
  • For those new to Zoom you can find video tutorial HERE. If you have any questions regarding Zoom, email lrizzo@humanserviceforum.org

 

Thank you to our Annual Sponsors:

    

Say it with Confidence

 Discover the confidence you need to finally speak up and feel good about it.

Register Now!

Do you hold back from sharing your opinion, your ideas, or your suggestions, because you lack confidence? Being a good speaker is not something we are born knowing how to do. It’s not a talent. It’s a skill we can learn, practice, and continually improve.  In Say it with Confidence, you are going to learn the three essential task you must do to become an effective and confident speaker.

  1. Learn the RIGHT speaking skills. Learn how to “package” your communication so it’s engaging and impactful to the listeners, how to talk to people who may not agree with you, and how to use pacing and pausing to make what you say more powerful.
  2. Develop a mindset that’s an encouraging friend, not a backbiting enemy. Your mindset will help you identify your personal right to speak up (even if you don’t have degrees or titles).  You’ll learn from each speaking experience so that you can stop the tsunami of self-criticism that shows up whenever you speak up and then stops you from speaking up the next time.
  3. Share support and positive productive feedback. Feedback and support is crucial if you are going to develop your speaking skills and confidence. Learn to give and ask for the most productive kind of feedback and support (and avoid the least productive kind!)  And the bonus is that paying attention to others’ speaking makes you a better speaker.

We will be doing interactive exercise, reflections and feedback so get ready to roll up your sleeves. These skills will help you at work meetings, presentations, community discussions, and anywhere you’d like to make your voice heard!

This training will be presented over two, 3 hour sessions

About the presenter:

Cathy McNally of Women Speak Up and How to Say it Better is a corporate communications trainer and a presentation and speaker coach.  For nearly two decades, she has worked with Fortune 100 clients as well as non-profits to help people get their message across effectively in email, PowerPoint presentations, and talks. She has also taught writing at Boston University School of Management.

 

 

 HSF Annual Sponsors

    

  

Training Sponsors:

 

 

Time & Attention Management: Managing Your Time, Talents & Productivity

Register Now! 

NEW DATE: November 30th

This session will focus on putting YOU in the driver’s seat by examining both attention and time management from many perspectives. You will be guided to examine what kind of focus and attention you give to work tasks, how you use your time, what things always get done and why some things just do NOT get done. We will review your personal self-management of work priorities, the role of technology in our lives and determine if some changes may be needed to increase both productivity and job satisfaction.

Objectives:

  1. Understand the difference between attention management and time management as they relate to working remotely
  2. Identify a minimum of three things that get in the way of working more productively as well as realistic solutions
  3. Assess how conflict and communication contribute to your success or lack of success
  4. Identify when technology supports your work and when it disrupts your work
  5. Develop a personal work plan focused on achieving significant results

About the presenter

Christine Singer has more than 37 years of leadership experience in non-profit management, organizational development, and workforce development. She holds a master’s degree in education from the University of Massachusetts and a Bachelor of Arts degree in psychology and child development from Connecticut College. Christine provides support to human service, education, and business professionals examining ways to maximize professional development. She serves as a motivational keynote speaker, conducts supervisory and management training and a variety of workshops to increase professional development for all levels of personnel such as effective communication, building effective teams, conflict management, stress management and managing multiple priorities. Christine assists businesses in strategic plan development, feasibility studies, board governance and program consultation. Christine is a certified Woman-Owned Business Enterprise (WBE) in Massachusetts.

 HSF Annual Sponsors

  

Training Sponsors:

 

 

 

Approaches to Difficult Conversations & Managing Up

We have all encountered both inspiring and challenging relationships with both supervisors, coworkers, and subordinates at work. In this workshop, you will develop personal strategies that promote productive workplace outcomes through emphasis on effective communication, relationship building, and conflict resolution. Participants will also explore “Managing Up”, the concept of having a healthy, positive relationship with your supervisor. We will assess the needs of your supervisor against your needs as an employee. We will review best practices to strengthen this important relationship to ensure the best possible outcomes for you and everyone within your organization. 

After completing this workshop, participants will: 

  • Be able to identify seven concepts of building effective work teams
  • Explore and state their emotional and physical responses to work 
  • Understand communication and conflict management methods and use them to create a personal action plan
  • Identify three ways of working effectively with their supervisor as well as team members who bring diverse perspectives representing five generations as well as rich and vibrant cultural backgrounds
  • Gain perspective and be able to state the needs of your supervisor as well as yourself in developing a healthy supervisory relationship

This training is a part of our Fall 2021 Supervisory Series and is open for individual registrations. 

About the presenter:

Christine Singer has more than 37 years of leadership experience in non-profit management, organizational development, and workforce development. She holds a master’s degree in education from the University of Massachusetts and a Bachelor of Arts degree in psychology and child development from Connecticut College. Christine provides support to human service, education, and business professionals examining ways to maximize professional development. She serves as a motivational keynote speaker, conducts supervisory and management training and a variety of workshops to increase professional development for all levels of personnel such as effective communication, building effective teams, conflict management, stress management and managing multiple priorities. Christine assists businesses in strategic plan development, feasibility studies, board governance and program consultation. Christine is a certified Woman-Owned Business Enterprise (WBE) in Massachusetts.

Thank you to our Series Sponsor:

and our Annual Sponsors: